India Trip

This week and next I am participating in an international education experience with fourteen of our MBA and Master's in Management students.  During this trip our students are meeting with several multinational firms and some local firms to better understand business in India.  We are learning what it takes to be sucessful in the India market, the support offered by the US government to expand our businesses in India, how US firms are able to offshore some of their bussiness procsses, and how local firms operate.

The students are having a great appreciation for the differences in cultures and businesses and insight into how to better build relationships with international partners and customers.  Some of our students are having the opportunity to actually meet their work colleages who are located in Dehli and Bangalore.  It has been a great experience so far.

I particularly found value in our visit to a business process outsourcing firm (BPO).  The BPO is a form of offshoring and outsourcing where a business processes is moved to a location outside of the country.  In this case the BPO was owned by the parent company and serves as lower cost and process specialization option.  Offshoring and outsourcing are common practices in the IT field so I found it facinating to see an example of how these firms operate and the value they bring to their partner organizations.  After this visit to the BPO I have so many ideas to bring to my Managerial Applications of Technology course later this fall.

{please note this post was made from my iPad so spelling was not verified; my apologies for any spelling errors}