I just finished reading a great article from the Harvard Business Review. The authors of this article make a convincing case that, while IT projects are mostly successful in implementing information systems, these projects often fail in delivering value from the data. The value of these projects is typically derived from the improved processes rather than the data generated from the new system. Our IT projects implement information systems that are great at capturing data but the extraction and learning from this data is not a major consideration for our projects.
We must continue to invest and deliver IT projects but we need additional projects that focus on identifying the data and information needed to increase the business value from the new data generated from the information systems. This data must must be easily accessible, support the types of information needed to make decisions, and help the managers and knowledge workers in the organization prepare to interact with the data.
Rather than simply focusing on implementing the information systems our projects should first look at what data is needed and how the resulting information can be applied to solve business problems.
Research and analysis in IT, data analytics, project management, and higher education.
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